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Enhancing Efficiency and Accuracy in Banking Operations

Jason Dzamba by Jason Dzamba - September 25, 2023

Documents with GPT is a transformative AI technology that automates data extraction from complex documents. In this article, we explore processing banking documents with a demo by OpenBots product manager, Cameron Herwig. 

Documents and Banking Operations 

Imagine a standard bank deposit process involving a lengthy enrollment form for a business tax manager, spanning many pages. The old way of manual data extraction from such documents is laborious and time-consuming. 

However, Document AI changes the game. We begin by uploading this complex document into the system, and within 30 seconds, the data is extracted without having to train models.

Instant Data Extraction 

Documents identifies and extracts key data points from documents instantly. The system starts detecting relevant fields as soon as the document is uploaded. 

These can be either automatically recognized, such as the document type, or inferred from labels and text on the pages. 

Customizing Fields 

You can fine-tune to meet your needs by adding custom fields if specific data fields aren’t recognized out of the box. Customization includes specifying the data type (e.g., string, number) and sensitivity level and even tying it to specific questions you might ask the system. 

The beauty of Documents lies in its ability to understand context, so you can pose questions just as you would to a human, and it will provide precise answers. 

Signature Extraction and Table Recognition 

Beyond standard text extraction, Document AI is equipped to recognize signatures and extract data tables. For banking institutions dealing with a multitude of transactions and documents, this feature is handy. 

Whether it’s a signature that needs to be collected or tables filled with transactional information, it’s there when you need it at the click of a button.

Entity Relationship Mapping 

Understanding the relationships between entities within documents is crucial, especially in the banking sector, where complex organizational structures exist. Documents automatically create entity relationship flow charts, giving users a bird’s-eye view of how various entities, individuals, and organizations are connected. 

Timelines and Summaries 

For documents containing numerous events or lengthy transaction history, Document AI constructs timelines. This visual representation simplifies the understanding of when events occurred, making it invaluable for banks dealing with large volumes of data. Additionally, Documents provides concise summaries of documents, available in different lengths, for recaps and quick decision-making. 

Seamless Data Integration 

Once data is extracted, it can be transferred to data warehouses, CRM systems, or any other relevant applications. This means the data lives on in a structured format, no longer confined to cumbersome PDFs or email attachments. 

Next Steps for Banking Operations 

Document AI’s potential to streamline banking operations is undeniable. It eliminates the need for manual data entry, reduces errors, and accelerates decision-making processes. 

As banks increasingly adopt this technology, the days of sifting through endless documents will become a thing of the past. The future of banking lies in harnessing the power of Document AI for unmatched efficiency and accuracy. 

Its ability to understand context, create entity relationships, and provide summaries makes it an invaluable tool for banks dealing with large volumes of data.

Ready to streamline your banking operations? Reach out to Fintech team to learn how similar firms are using this technology.   

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Jason Dzamba

About Jason Dzamba

Director of Media Relations, Productivity Strategist, and Host of Inside the Bot Podcast, Jason uses a process-driven approach to help leaders optimize their actions and achieve their most important business objectives. His creative outlet is painting abstract art and producing music. He lives in Orlando, Florida, with his three kids.

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