HEALTHCARE'S $300 BILLION-A-YEAR Administrative Waste Problem

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Using Intelligent Automation to Solve

Healthcare's $300 Billion-A-Year

Administrative Waste Problem

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Introducing Intelligent Healthcare Automation Solutions

Patient Intake Automation OpenBots Forms	Verification & Authorization Automation Intelligent Documents with GPT	RCM Automation Robotic Process Automation
Digitalization of Intake Forms All devices supported. (Mobile, Desktop,Tablet...) Automatically connect patient data to your automation workflow Records become available in all systems instantly	Fax referral procesing using Document understanding GPT (AI) Instantly reads documents with no training necessary Input patient data automatically into EMR/EHR/CRM systems	Automate Integrations with EMR/EHR Manage RCM processes Manage patient triaging
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Patient Intake Process Automation Examples

One way that intelligent automation is helping healthcare facilities is by automating the scheduling of appointments and the registration process. This can reduce the time and effort required for staff to manually schedule appointments and enter patient information into electronic health records (EHRs). It can also reduce the risk of errors and improve the accuracy of patient information.

Intelligent automation can also be used to automate the collection of patient data and information. For example, it can be used to extract data from scanned documents or electronic forms and input it into the EHR system. This can reduce the time and effort required to manually enter data and improve the accuracy and completeness of patient records.

Two big healthcare facilities that are known to use intelligent automation in their patient intake process are the Mayo clinic and the Cleveland Clinic. The Mayo Clinic uses intelligent automation to streamline the scheduling of appointments and the registration process, which also helps to reduce wait times and improve patient satisfaction. The Cleveland Clinic uses intelligent automation to extract data from scanned documents and electronics forms, which has helped to improve the accuracy and completeness of patient records.

Overall, intelligent automation is helping healthcare facilities improve the efficiency and accuracy of their patient intake process, which can ultimately lead to better patient care and outcomes.

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Automating The Verification and Prior Authorization Process

The verification and prior authorization process involves verifying the eligibility and coverage of a patient for a particular service or treatment, and obtaining prior authorization from the patient’s insurance provider before the service or treatment can be provided.

Intelligent automation can be used to automate the collection and verification of patient and insurance information, wich can reduce the time and effort requried for staff to manually verify and enter this information. It can also be used to automate the submission of prior authorization requests to insurance providers, and to track and follow up on the status of these requests.

By automating these tasks, intelligent automation can help to reduce the time and effort required for staff to complete the verification and prior authorization process, and can help to ensure that this process is completed accurately and efficiently.

Revenue Cycle Management Automation

The revenue cycle refers to the process of managing the financial aspects of a healthcare organization, including billing and collections. Intelligent automation can be used to automate various tasks and processes within the revenue cycle management process, such as:

1

Verifying patient insurance coverage and obtaining prior authorization for services: Intelligent automation can be used to automate the collection and verification of patient and insurance information, as well as the submission of prior authorization requests to insurance providers. This can reduce the time and effort required for staff to manually verify and enter this information, and can help to ensure that the process is completed accurately and efficiently.

2

Generating and submitting claims: Intelligent automation can be used to automate the creation and submission of claims to insurance providers. This can reduce the time and effort required for staff to manually create and submit claims, and can help to improve the accuracy and completeness of the claims.

3

Processing payments: Intelligent automation can be used to automate the processing of payments from insurance providers and patients. This can include tasks such as reconciling payments with the charges on the bill, identifying and correcting billing errors, and posting payments to the patient’s account.

4

Managing accounts receivable: Intelligent automation can be used to automate the tracking and management of accounts receivable, including following up on unpaid claims and outstanding balances. This can help to improve the efficiency and accuracy of the revenue cycle management progess, and can ultimately lead to increased revenue for the healthcare facility.

Overall, Intelligent automation is helping healthcare facilities to improve the efficiency and accuracy of their revenue cycle management process, which can ultimately lead to better financial performance and improved patient care.

Using Digital Bots to Solve Healthcare's $300 Billion-a-Year Administrative Waste Problem

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