RPA can be used in the hospitality industry to optimize back-office work in areas like Finance, HR, and IT. By automating time-consuming manual processes like invoice management, payment processing, new hire recruitment, management reporting, and IT ticket creation, teams will have more time to spend on revenue generating tasks.
RPA also supports evolving document management requirements, enabling the digitization of documents while helping organizations stay compliant with privacy laws.
For hotel and travel companies with numerous locations across the country that need to be able to access documents from anywhere, RPA bots can seamlessly pull data from multiple sources and present it to an employee in a single workbook, speeding up the decision-making process.