When applied to supply chain management functions, RPA can reduce cycle time while increasing speed, capacity, and order efficiency.
Manufacturers using RPA have seen average savings of 30% when applying RPA to supply chain management activities including invoice and contract management, inventory management, freight management, and supply and demand planning.
With the ability to help organizations monitor their production capacity and inventory levels in real time, RPA enables more efficient operations across the entire supply chain.
Since RPA bots do not store any data, all customer, supplier, and company information are kept secure throughout automation, supporting industry regulatory compliance measures.
Another vital component of a successful business is customer satisfaction, but unreliable customer service management practices and manual process handling can lead to errors and delayed response times, leaving customers unsatisfied. RPA can play a major role in preventing these common challenges and enhancing the customer journey.