Home About RPA What is RPA as a Service?

What Is RPA as a Service?

RPA as a service (RPAaaS) outsources robotic process automation to a third-party vendor leveraging their automation capabilities on either cloud or on-premise. It’s available as a fixed service or as a subscription model and is customizable to an organization’s needs.
Companies may already be familiar with traditional RPA tools or even prefer one they would like to use. For those looking to scale their RPA programs effectively, the OpenBots platform offers an immediate advantage over traditional RPA tools.
Organizations with an existing RPA program are running into scaling issues due to licensing costs to run their automations. The OpenBots Platforms solves this issue by eliminating licensing costs altogether. With zero-bot licensing, organizations can put unlimited bots into production and prioritize their budgets on developing and maintaining processes that produce an ROI.

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Pros and Cons

Of Implementing RPA On-Premise vs RPAaaS

There are several differences between implementing and deploying RPA On-Premise and RPA as a Service. Here we look at the main differences.
RPAaaS On-Premise or Private Cloud
  • Security Must be in compliance with federal and global privacy laws. Easy integration with third-party security solution providers
  • Deployment time Faster to implement Slower than RPAaaS
  • Access Simplifies access and user account setup Follows organization policies for authorization
  • IT dependency Less IT dependency Requires more IT time to setup
  • Maintenance Automatically done by vendor Relies on an in-house IT team


of RPA as a Service

Some common challenges when dealing with RPA center around data and security issues.

That is why it’s essential to select a company with the highest security standards in compliance with federal and global privacy laws.

Working with RPA as a Service means that a third party can see and edit client and employee data or other data necessary to implement automations.


Several data privacy regulations strictly audit third-party providers’ credentials and permissions, including CCPA and GDPR. Some businesses also leverage homomorphic encryption, enabling them to manipulate data and all subsequent transactions securely.

Down-time issues are another challenge that major cloud-based RPA servers face. Even though no RPAaaS providers cannot promise no-downtime, they take preventive measures to keep things running smoothly.

Which Processes Can Be Automated Using RPA - Top Use Cases


Frequently Asked Questions

1. What Is the Definition of RPAaaS?

RPAaaS stands for Robotic Process Automation as a service. It is the process of providing RPA services to a business with a subscription model. The client does not invest in any infrastructure and delegates all the RPA management to a third-party company.

2. Is SaaS and RPAaaS the Same?

Software as a Service and RPA as a service have similar approaches. However, RPAaaS is specific to RPA users, while SaaS is open to any software services available for a subscription.

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