Introduction
A digital workforce is a group of software
robots that automates a process(es) and
supports an individual or business in their
daily operation. They typically save the
individual/business time while adding
accuracy, allowing the knowledge worker to
perform more important/valuable tasks.
The impact of Intelligent Automation is
profound. Through the deployment of several
technologies, such as RPA, AI and OCR, a
business can fully automate a process and
accelerate digital transformation. This
provides for greater efficiency in the process,
cost savings and increased data accuracy.
