To me, the digital workforce aids in the
improvement of business operations, better
decision-making, customer service, and the
reduction of security risks. With the constant
advancement of technology, the digital
workforce is creating an environment in which
workers can focus on more important tasks.
The impact IA can have is huge – It will help
improve process efficiencies, mitigate errors,
and free up time so people can focus on solving
creative problems that the bots can not solve…
Not to add, it will help ensure that tasks
continue to get done which can eliminate extra
stress & promote a healthy work/life balance.
Change management. I believe that
organizations should place a high priority on
change management because a lack of it will
result in a slew of problems in the long run.